Customer Service > For questions about your order, please email us at firstname.lastname@example.org, and include your order number in the subject line. For questions about our garments, please email us at email@example.com. You can also reach a HERLOOM representative by phone at 855-437-5666 (US toll free), Monday through Friday between 8 am – 6 pm, Pacific Standard Time.
Returns or Exchanges > If you have a return or exchange, please email us at firstname.lastname@example.org with merchandise style number and reason for your return included in the body of the email and order number in the subject line. Upon receiving your email, we will send a return authorization number for you to include on your return form and a return label. Alternatively, a HERLOOM representative can talk you through our returns procedure, please call 855-437-5666 (US toll free), Monday through Friday between 8 am – 6 pm, Pacific Standard Time.
Wholesale Inquiries > If you are a buyer interested in our garments, please send an email to email@example.com
Press Inquiries > If you are a member of the press and would like information or interested in featuring HERLOOM in an editorial, please send an email to firstname.lastname@example.org.
Mail To > HERLOOM, 1525 35th Avenue, Seattle WA 98122